Welcome to our Classifieds FAQs page
Please review each panel and if we haven’t answered your query you can contact us on the email address listed at the footer of this page.
Personal Connections • FAQs
Frequently Asked Questions
Are your Classified Ads printed in newspapers or magazines?
No. Our Classifieds Ads are 100% online based. We do not print any any publication or circulation. This allows us greater flexibility to ad images, emojis and change or remove an ad in an instant!
Can I place an ad if I live outside of Australia?
Absolutely. Our Personal Connections page is open to all Over-60s across the globe.
Which web Browser should I use to place an ad?
We recommend that you use the Chrome web browser when submitting and viewing your ad. This should not impact you if you are using Internet Explorer, Safari or Firefox, but there may be some functionality limitations. Chrome icon looks like this:
Can I edit my ad once it has been submitted and paid for?
Yes. As part of your personal ad, you can change/edit your ad once after your initial ad has been published. You can have your ad removed at any time.
Can I cancel my ad?
Yes. You can cancel your ad at any time. Please note that by cancelling your ad, it will be removed permanently. Any time remaining on the ad will be forfeited, and cannot be claimed at a later date. Please allow up to 24 hours for your ad to be removed from the date of request.
Are there any additional costs after placing my Ad?
No. Once your Ad is reviewed, approved and published there are no future (or hidden) costs.
Do you accept refunds if I change my mind for the add-on extras?
No. We do not offer refunds or credit if you have a change of mind on the photo or background colour extras. Because our team add this manually, the initial resource is required up front. But we are happy to update your photo or change your colour once at no additional cost.
Can I add a photo to my ad?
Absolutely. You can add a photo to your profile. Please note this is a one off fee of $10. Simply upload your photo with your ad and we will confirm with you and send a separate email with a payment link. If you decide you want to include a photo after you’ve posted your ad, simply email us at classifieds@60plusclub.com.au and we can inlude this to your profile. We don’t allow nudity or political messages.
Can I add colour to my ad?
Absolutely. You can include background colour to your profile. Please note this is a one off fee of $5. Simply select the colour from the options provided when submitting your ad, then we will confirm with you and send a separate email with a payment link. If you decide you want to include a background colour after you’ve posted your ad, simply email us at classifieds@60plusclub.com.au and we can inlude this to your profile.
Do I need a login or username to post an ad?
No you don’t. Simply submit your ad via the webform and we’ll do the rest. This means you don’t need to worry about passwords and usernames. It’s super simple and very secure.
What happens once I submit my Ad?
• Once you submit your Ad, we will review it within 24 hours (weekends may be longer).
• If your Ad has been approved* we will email you with a reference number (i.e. Ref no.: X948). This is your profile reference that people will use to reply to your ad.
• Your Ad will be displayed on our Classifieds page for a min period of 2-months (or longer) from the date of publication.
*If your Ad is not approved, we will notify you with a reason why and assist in updating it. However, if your Ad includes sexual references, including “hook up” launguage such as FWB or Casual Sex it won’t be published and we won’t notify you. This is clearly stated across our site.
How do I know if/when someone has replied to my Ad?
When someone replies to your Ad, the following occurs:
• Firstly, the reply ill be screened for any suspicious activity such as fraud, scams, profanity or sexual content.
• Once approved, an email will be sent to your from the email sender address: classifieds@60plusclub.com.au with the subject line “You have received a reply from [person’s first name] • 60+Club Personals”
• The email will include the person’s name, location, message and contact details
• If you wish to respond, simply reply to them via the email address (or phone number if they included one).
Please note: Our system does not provided back-and-forth communication. We simply provide the initial introductions, and the rest is up to you.
Important note: The 60+Club Classifieds team screens each reply on our Classifieds page as best we can, but if you speak with someone and suspect spam please notify us and we will ensure that person is blocked. We work hard on keeping our platform secure and protecting our subscribers – but as always with online dating and apps, always be cautious. If in doubt, feel free to contact us at classifieds@60plusclub.com.au and we can review for you. We strongly encourage that in no circumstances should you agree to give or loan money, especially if you have not yet physically met the person. 60+Club is not liable for any damage or loss caused from using our site.
What happens once I reply to someone's Ad?
Below are the steps when you reply to someone’s ad on our Classifieds site:
1. Your response will be screened for any suspicious activity such as fraud, scams, profanity or sexual content.
2. If your reply is passed as legitimate, it will be emailed to the receipient
3. If the receipient wishes to reply, they will respond using the details you have included with your reply i.e. your email address and/or phone number. Do not include a phone number if you do not want to share this. The phone no. field is optional, not mandatory.
4. You can then continue the conversation on email or phone, outside of the Classifieds site.
Please note, if you continue to reply to the same ad, our system will be alerted and your details will be blocked.
How can I pay for the extra add-on options?
You can pay via credit card or PayPal. Once your ad has been approved and you have confirmed your extra(s), we will send you a secure email with payment slip where you can select the card type and payment options.
Note, this is only if you want to add some personality to your profile ad with a photo ($10) or background colour ($5). Otherwise it’s free to post your ad.
Privacy: Is my identity protected on your website?
Yes, absolutely. The details you provide in your Ad submission are stored on a separately secured third-party platform. There is no sensitive information stored on our website. Your details are 100% secure.
This includes any credit card information if you pay for an add-on. This is stored with a separate and secure payment vendor.
Site security: Is your website secure if I use my credit card?
Yes, 100%. We do not handle or store any credit card information on our servers or systems. All credit card information is securely protected and handled by a certified third-party payment vendor.
However we won’t ask for any credit card information unless you are wanting to include an optional add-on (colour or photo) to your ad.
If our FAQs have not answered your question or for more information, email us at classifieds@60plusclub.com.au. Please allow up to 1-2 business days for a response if during busy periods. Thank you.